Logistics consulting for e-commerce
Logistics consulting for e-commerce

We turn data
into decisions.

Cross-border, returns and fulfilment under control — operationally and cost-wise. We design and implement logistics for e-commerce stores across the entire European Union.

e-solutio logistics map
0+
cross-border markets served
0%
clients return after first return*
from 0h
average return processing time
0%
reduction in return handling costs*
Methodology

Every decision has proof in data

Every recommendation stems from analysis of your operational data, industry benchmarks and predictive models — not guesswork.

01
Operational data audit — visualisation
Phase 01

Operational Data Audit

We gather and organise data from your store, WMS, courier systems and ERP. We build a coherent picture of costs and efficiency at every stage of the supply chain.

Data Mapping Cost Analysis KPI Baseline
02
Market benchmarking — visualisation
Phase 02

Market Benchmarking

We compare your metrics against industry data and best practices. We identify gaps and efficiency improvement potential relative to the competition.

Market Data Competitive Intel Gap Analysis
03
Scenario modelling — visualisation
Phase 03

Scenario Modelling

We build financial models for every change scenario — new market, new 3PL operator, revised returns policy. You see the ROI before you make the decision.

Financial Modelling Scenario Planning ROI Forecast
04
Implementation and monitoring — visualisation
Phase 04

Implementation & Monitoring

We implement changes and build a monitoring system — dashboards, alerts, periodic reports. Results measurable from day one of implementation.

Implementation Live Dashboards Reporting
Your data, our tools*

Every decision grounded in numbers

We measure cost and time at every stage and display results in a single panel.

Fulfillment Cross-border Returns Contract Logistics
Fulfillment
Order Handling Cost
8.90 zł
▼ from 11.20 zł
Fulfillment
Pick Accuracy
99.4%
▲ from 98.2%
Cross-border
Delivery time shorter by
1-3 days*
*depending on delivery destination
Cross-border
On-time Delivery (OTIF)
97.6%
▲ from 92.1%
Returns
Return Rate
14.2%
▼ from 23.1%
Returns
Return Cost
12.40 zł
▼ from 21.80 zł
Returns
Resell Rate
68%
▲ from 31%
Contract Logistics
Inventory Turnover
9.2×
▲ from 7.1×
Outbound shipments by market — last 30 days*
MarketShipmentsOTIFTrendCost/unit
🇩🇪 Germany18,42098.1%▲ 9%14.20 zł
🇵🇱 Poland11,90599.0%▲ 4%9.10 zł
🇨🇿 Czech Rep.6,24097.3%▲ 11%12.40 zł
🇫🇷 France3,88096.4%▼ 3%16.80 zł
🇳🇱 Netherlands2,51097.9%▲ 6%15.30 zł
Returns by market — last 30 days*
MarketReturnsTrendCost
🇩🇪 Germany1,240▼ 12%14,880 zł
🇨🇿 Czech Rep.342▲ 3%3,762 zł
🇫🇷 France218▼ 8%3,052 zł
🇵🇱 Poland196▼ 5%1,740 zł
🇳🇱 Netherlands87▬ 0%1,218 zł

* Model data. Values marked with an asterisk represent a scenario based on industry benchmarks (incl. NRF / Happy Returns, IMRG, Optoro, Pitney Bowes; 2025–2026) and representative e-solutio projects. Assumptions: profile with a predominance of fashion category, average order value approx. €60, reverse logistics cost approx. 25% of order value. Actual results vary depending on category, market and volume.

Services

Four areas of deep expertise

We focus on selected areas of competence, enabling us to offer support at the highest level of detail. Years of experience and analysis of the client's operational data form the foundation of our recommendations.

Cross-border
International expansion

Cross-border

Orchestration of cross-border shipments across the entire EU — carrier selection, customs, delivery time and cost under control.

  • Market potential analysis
  • Logistics model and 3PL partner selection
  • VAT OSS / IOSS compliance
  • Delivery cost benchmarking and KPIs
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Returns Management
Returns optimisation

Returns Management

Returns processes, grading and reintroduction of goods to market. Lower costs, faster value recovery.

  • Returns process and customer journey audit
  • RMS and PUDO network implementation
  • Grading and re-commerce strategy
  • ESG reporting and cost per return
Book a call
Fulfilment
Fulfilment strategy

Fulfilment

Warehousing, order picking and shipping. A scalable operation without your own warehouse.

  • Model audit and 3PL operator selection
  • Warehouse layout and pick & pack
  • WMS integration with sales platform
  • SLA, KPIs and peak season scaling
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"Companies investing in logistics analytics reduce operational costs by an average of 23% in the first year of implementation."

23%
average cost reduction
Process

How we work

A structured process — from the first conversation to a working monitoring system.

01
Week 1–2

Discovery & Audit

We collect data, map processes and identify bottlenecks in the supply chain.

02
Week 3–4

Analysis & Benchmarking

We benchmark against the market, model scenarios and calculate ROI for each recommendation.

03
Week 5–6

Strategy & Roadmap

An analytical report with priorities, an implementation schedule and a financial model.

04
Month 2–3

Implementation

We implement changes, configure systems and train your team.

05
Ongoing

Monitoring & Optimisation

Live dashboards, monthly reports and quarterly performance reviews — we stay with you.

Contact

Let's talk
about your data

Email
kontakt@esolutio.com
Phone
+48 604 660 051
Location
Budowlanych 129 lok 15, 45-123 Opole

The first consultation is free. In 45 minutes we diagnose your challenges and show you what data you should be analysing to make better logistics decisions.